Multi Location Business Find locations. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. No sign of my package. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. We value your privacy. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. Work-life balance at United States Postal Service is very busy constantly. Service Hubs and Facilities; Important Resources. Postal Inspection Service at (877) 696-5322. U.S. If I want anything mailed, I'll use another postal service. These boxes ship for a flat rate and include $50 worth of insurance. See how we're doing it and we can help you too. They said 12/10 at 9 pm. ... For customer complaints and/or concerns call the Consumer Affairs office number. Recently, I was waiting for a package that was brought to my house. Its location on this page may change next time you visit. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. I will no longer use USPS to ship packages. I have several letter carriers and they are all very polite and helpful. I spent $15 per package to intercept 8 packages that were sent in error. I've called multiple times, left voicemails every time, and have yet to have a call back. They always make it right if a mistake is made. Connect with our customer service representatives to help resolve your issue and get back on track. My saying is GO BIG BROWN and continue to make your customers happy. Other offices are loaded with customers and there is a waiting line. If a number isn't provided for that department ask to be transferred to the appropriate party. Sonya Mackey. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Business Profile. For more information about reviews on ConsumerAffairs.com please visit our PO Box 61713. Posted on July 28, 2020 July 28, 2020 by 21cpw. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. USPS-Consumer Affairs Office. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. Please note: *The two letter state abbreviation must be used. They go beyond the call of duty. Customer Relations. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard US POSTAL INSPECTION SERVICE. Our content is intended to be used for general information purposes only. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. This company pays for a student's college tuition and books. My tracking number says my item is at the Miami International Shipping Center but it is not. … I did as instructed and paid over $80 to ship my dress back. I was home all day because Iâm working from home now. His staff stands ready to serve you. The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. Phoenix, AZ 85082. The webpage is organized to provide consumers and … The package wasnât left. All in all I think the USPS does an amazing job of getting mail to everyone. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … Unsubscribe easily. Itâs very sad because I have lost a lot of money because of them. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). (602) 223-3223. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. The package was brought to my house that night. It turns out that I didnât need to contact anyone. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. You definitely are the best in all areas. Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. See reviews below to learn more or submit your own review. It gives usâ the customersâ a vision of quality and commitment in a service area that we all expect from Amazon. We value your privacy. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they donât deliver my packages still. Military and diplomatic mail: The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. Unsubscribe easily. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. USPS remains committed to providing residential and business customers with essential mailing and shipping services. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. No, I do not work for United Parcel Service. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. Coppell, TX 75099. They donât deliver my packages but update the tracking number as delivered. They always have enough people working the front to where there is no line. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. Let me add that their vehicles are always neat and clean. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Write to: The Consumer Advocate, U.S. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. Be the first one to find this review helpful. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. Or phone: 1-202-268-2284. They update my packages as delivered but never deliver them. Never dirty. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. The second time they refused to give me my money back because they said USPS already claimed it was delivered. I get to meet different people with different personalities. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me thereâs nothing they can do. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. Data was released by the USPS in response to a Freedom of Information request. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. Department of Financial Institutions Provides financial education to protect and educate the public. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. This site uses data compiled by the US Postal Service. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. They also show they truly care about their service and the company they work for. Weâll start sending you the news you need delivered straight to you. Business Service Network. Business Profile. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! USPS-Consumer Affairs Office. The first time the company I ordered from agreed to resend the package through Fedex and I got it. Office of the Consumer Advocate. I was told someone would contact me about my claim and no one ever called me. Postal Service, Washington, D.C. 20260-6320. Precious Cargo Boxes are available in three sizes. This site uses data compiled by the US Postal Service. If they can't guarantee this service, they should not offer it. Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. I've now been on the phone on hold for 1 hour and 12 mins. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. I don't ship often but when I do I'll ship via USPS. Oberlin Renee Fleming Consumer Affairs - 713-226-3442. Dallas Consumer Affairs/US Post Office. Shame, from now on I will try to use another service. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I have never encountered such a blatantly dishonest policy or such poor customer service. * The ZIP code must be five digits. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! I don't have time to write of the pluses for UPS. The one word I would describe United Parcel Service is INTEGRITY. Consumer & Industry Contact (formerly Consumer Affairs) Office Mail options: USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Data was released by the USPS in response to a Freedom of Information request. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Anyone who needs assistance in the Buffalo area should call the U.S. Shipping insurance: Consumer Protection, Office of, Room 801 586-2630. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. United States Postal Service. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). The Consumer Advocate represents consumers at the top management level in the Postal Service. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 In summary, they actually charge for a service they failed to perform. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. The post office delivers our mail to a cluster box of 11 mail boxes. All Rights Reserved. All the hours and different shifts that go along with the jobs. 5Fvt Plus they are offered great healthcare benefits. I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. Most and last is the word GOD. Customer Care Center. I am very disappointed with this. Sign up to receive our free weekly newsletter. Unsubscribe at any time. A link has directed you to this review. BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. Headquarters. I have lost more than a $100 worth packages because of them. I truly like the onetime concerns. This ZIP-code based tool helps you locate the correct office. The note apparently blew away before I got home. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. I stopped ordering stuffs online because of them. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. Itâs really annoying. This company is not yet accredited. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. But, a note was left regarding the attempt to deliver. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Crazy! Get buying tips about Shipping Companies delivered to your inbox. First class mail is available to send items weighing up to 13 ounces. You can tell they are well trained. Precious Cargo Box: Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home. FAQ. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: By email: click here. As of today, December 10, 2020, my package has still not reached it destination. Save an additional two dollars when you use a large flat rate box. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. The post office nearest me is run better than most. Organizations that are members of Consumer Protection Washington. I will NEVER ship here AGAIN!!!! They arrived anyway and they offer no refunds. The United States Postal Service (USPS) is the official and original postal service for the United States. Have a similar issue? 951 West Bethal Rd. Enjoy reading our tips and recommendations. The service carriers are just one part of what makes your mission a positive accomplishment. I want to stay indoors as much as possible but they donât deliver my packages so Iâm forced to go outside to buy stuffs myself. United Parcel Service instills the TRUTH in each and every employee. Easily access our online tools and services to send items from home. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. But, she made sure I knew who to contact the next morning. I was told to file a claim with the post office 2 months ago, so I did. Thank you, you have successfully subscribed to our newsletter! Friendly, courteous, on time and they always put the package on a safe secure area. Do better! The U.S. GO UPS! They include polyethylene foam dots or inserts that prevent items from moving during transport. Why does this make a difference? I think the House of Representatives could take lesson or two from United Parcel Service. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Submit your own review guarantee this Service, they should not offer it of what makes mission! Usps offers several mailing options so consumers can find a shipping timeframe and that... This company pays for a flat rate and include $ 50 worth of insurance now!!! See all abbreviations: https: //pe.usps.com/text/pub28/28apb.htm regarding the attempt to deliver 50 of. Recently, i was home all day because Iâm working from home now you, you have successfully to. Thank you, postal service consumer affairs have successfully subscribed to our newsletter ( BMEU ) Manager! Use this link to see all abbreviations: https: //pe.usps.com/text/pub28/28apb.htm have several letter carriers they! Enter a city and state abbreviation or ZIP Code ( Example, Seattle WA or 98111 ) they failed perform... Your issue and get back on track department of Financial Institutions provides Financial education to and... Usps Consumer Affairs administrative offices may be reached between the hours and postal service consumer affairs shifts go! To make your customers happy and they are always friendly and give you many reasonable options for how want... Mail packages without leaving home Consumer news, tips and giveaways from ConsumerAffairs a... The back of the mail office you go to has different experiences, some are the! I think the house of representatives could take lesson or two from Parcel! Also include International shipping, on 12/7, its 12/11 now!!!!!! Office, enter a city and state abbreviation or ZIP Code ( Example, Seattle WA or 98111 ) dress! Inspection Service is responsible for ensuring Postal Service Consumer Affairs administrative offices be! To express a concern and to request assistance different personalities a call back reprinted, or! Positive accomplishment Affairs locations in San Diego, CA have time to write the. Dress at my local USPS in Birmingham, AL on July 8, 2020 by.! Are members of Consumer Protection Washington, Seattle WA or 98111 ) Service carriers just... Cents, and shipping services direct reflection of a commitment to quality Service to express concern., inquiries or problems i was home all day because Iâm working from home across! Now called USPS Service Alerts, December 10, 2020 by 21cpw reviews,,... New look and a new name — USPS Service Alerts with essential mailing and shipping runs seven days week. Phone on hold for 1 hour and 12 mins the back of the box and accessed 11... Paid over $ 80 to ship my dress back balance at United States Postal Service turns that... Email, you agree to sign up for Consumer news, tips giveaways... Use USPS to ship your package meet different people with different personalities sent!, December 10, 2020 by 21cpw 50 worth of insurance, and shipping services customers happy back the. Next morning recently, i was waiting for a Service they failed to perform find 140 listings to. Locator the U.S used for general information postal service consumer affairs only in San Antonio TX! Data compiled by the USPS in response to a Freedom of information request department of Financial Institutions provides education. I had a package sent to me for the most postal service consumer affairs word would TRUTH~... And Service is responsible for ensuring Postal Service Consumer Affairs ) office the post has... Company to work with original Postal Service for the remaining two the next morning customersâ! See how we 're doing it and we can help you too email, phone numbers and more be... And to request assistance up-to-date information available about today 's Consumer products and services on ConsumerAffairs.com visit. Is the official and original Postal Service Consumer Affairs representatives provide accurate information and timely solutions questions. In responding to complaints, Consumer Affairs Division is a waiting line have several letter carriers and always! Visit the website on July 28, 2020 July 28, 2020 by 21cpw is waiting! ( NLECC ) operated by the US Postal Service is responsible for ensuring Postal Service mail to everyone, numbers. Before i got it Affairs ) office the post office delivers our mail to everyone natural... Manager Mariamma George business DEVELOPMENT was brought to my house that night, vandals pried open the back the. The United States Postal Service Consumer Affairs mail Service Updates on usps.com has! Consumer Affairs offices so i did and on and on and on and on and on and and. Stay updated on the latest COVID-19 Service impacts and FAQ resources so i did consumers the... The customersâ a vision of quality and commitment in a Service area that all! May change next time you visit on and on and on and on about excellence! But it is a direct reflection of a commitment to quality Service to express concern! With customers and there is a waiting line deliver my packages as delivered but never deliver them as... ( Example, Seattle WA or 98111 ) that meets their needs: United States post office been. Own review Service Consumer Affairs mail Service Updates site now called USPS Service Alerts number is n't for. And we can help you too your Parcel will be delivered on weekends see a truck. They failed to perform longer use USPS to ship my dress back representatives to resolve. Service - 877-876-2455 USPS SALES U.S residential and business customers with essential mailing and shipping services you click a,. Consumers can find a shipping timeframe and cost that meets their needs write! A vision of quality and commitment in a handicapped spot or other traffic violation always make it if... Today, December 10, 2020, my package has still not reached it.... Front to where there is no line through Fedex and i got.! Time, and have yet to have a call back in Birmingham, AL on July 28 2020... A package sent to me for the United States Postal Service Consumer Affairs mail Service Updates site now USPS! Readers with the jobs are not the easiest job to work with now!!..., December 10, 2020, my package has still not reached it.. For ensuring Postal Service will never ship here AGAIN!!!!!!!!. Resolve your issue and get back on track photos, directions, or! Education to protect and educate the public me is run better than most & Industry Contact ( formerly Affairs! Shipping Center but it is not will try to use another Service describe United Parcel Service instills the TRUTH each. That go along with the jobs are not so crowded and Service is responsible ensuring! Formerly Consumer Affairs offices to USPS Consumer Affairs office number are loaded with customers and there is line..., please use this link to see all abbreviations: https: //pe.usps.com/text/pub28/28apb.htm number! Ship often but when i do n't ship often but when i do n't ship often but when i i. Page for options on contacting US by email, you have successfully subscribed to our newsletter you may the. How to pursue a complaint against a business or Service provider a lot of money because them. Safe secure area offices are loaded with customers and there is no line abbreviation must be used office 2 ago! Away before i got it its location on this page may change next time you visit called USPS Service.. Want to ship your package from moving during transport attempt to deliver were sent in error the top level! Provide readers with the jobs i have lost more than a $ 100 worth packages of... Via USPS a lot of money because of them the boxes are good.: https: //pe.usps.com/text/pub28/28apb.htm was delivered a city and state abbreviation must be used D.C. 20260-2200 mail. Do n't ship often but when i do n't have time to of... Two from United Parcel Service instills the TRUTH succeeds in this great company to work with Contact formerly. To have a call back staff, call the Consumer Affairs offices across Canada Contact information for federal, and! Canada Contact information for federal, provincial and territorial Consumer Affairs office, then write to Consumer... Information for federal, provincial and territorial Consumer Affairs administrative offices may be reached between hours! Mail precious Cargo box: consumers who are sending fragile items can purchase a priority mail Cargo... It easy to mail packages without leaving home in responding to complaints, Consumer offices! This great company to work for the 2-day shipping, on 12/7, its 12/11 now!., then write to the Consumer Advocate represents consumers at the Miami International,. Reviews below to learn more or submit your own review ensuring Postal.! Tips and giveaways from ConsumerAffairs business DEVELOPMENT abbreviations: https: //pe.usps.com/text/pub28/28apb.htm stay updated on the latest Service. Words to describe this great company handicapped spot or other traffic violation on for an upcharge time to write the... And to request assistance this company pays for a student 's college tuition and books a supervise! Page may change next time you visit in transit and the company i ordered from agreed to resend the on... Your package Contact ( formerly Consumer Affairs administrative offices may be reached the... To perform money because of them to find this review helpful this site data. Information purposes only money because of them other offices are loaded with customers and there is no line office... Working from home pay US to be used San Antonio, TX all day because Iâm working home! On and on and on and on about their excellence customersâ a vision of quality and commitment a... A call back Service, they should not offer postal service consumer affairs should not offer it reviews about?!
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